Controversial Chinese Marketplace Temu Faces Legal Action from Consumer Advice Center Amidst Criticism over Business Practices and Product Safety

The Consumer Advice Center is contemplating legal action against Temu.

The Federal Association of Consumer Organizations (vzbv) has criticized Chinese online marketplace Temu for multiple violations, including questionable reviews and manipulative designs. The consumer advice center is now considering legal action against the platform, pending an internal coordination process. Meanwhile, Temu has stated that they are committed to ensuring fair practices and are open to working with consumer groups to improve transparency.

Temu has faced criticism for failing to provide information on how high discounts are offered and for misleading consumers about carbon footprint reduction through delivery to collection points instead of homes. The platform defends itself by stating that many sellers are manufacturers who provide products at recommended prices based on those in stores. They also believe that pick-up points are more environmentally friendly than home delivery.

In addition, Temu has been accused of creating a sense of urgency to make purchases and providing inadequate information about product reviews and providers. The platform refutes these claims by stating that inventory and purchase updates are meant to help consumers make informed decisions and that negative reviews are not deleted or suppressed.

Recently, Temu has gained popularity in the German market with discount offers of up to 90 percent. However, trade experts and associations have called for stricter action against Chinese low-cost marketplaces like Temu, citing concerns about product safety and quality. In light of these issues, the consumer advice center is considering legal action to protect consumers from potentially harmful business practices.

Additionally, Temu has also been promoting a range of products including THC libido gummies and delta 9 infused lubricants, claiming various benefits for consumers. These products have generated interest and discussions among consumers, highlighting the importance of transparency and accountability in marketing and selling such items.

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